ISO 9001 provides a set of uniform requirements for a quality management system. The standard is based on
a number of quality management principles including a strong customer focus, support of top management,
the process approach and continual improvement.
Updates to ISO 9001 were published on September 23, 2015. For the latest information on ISO 9001:2015
Benefits of Certification
A focus on quality management is essential in sustaining business success. With over a million ISO 9001
certificates issued around the world, certification is no longer "a nice to have," but an essential business tool.
For both service and manufacturing organizations, the numerous benefits of a certified ISO 9001 management system include:
• Ability to work in industry segments that require or expect certification
• Improved product, process and service quality
• Less waste and improved productivity
• A focus on customer satisfaction as performance objectives must be aligned to customer expectations
• A competitive advantage in the market
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